Yotpo Email Marketing & SMS

AJ T was terrific at helping me! He helped me through my ignorance of the coding aspects of shopify!

my problem was solve very fast and easy Quin made it all very simple and fast loved the experiance

Marnie was very helpful. All my questions were answered and the support was fast and efficient. Professional, kind and patient. Thank you, Marnie!

Quin was exclent and helped me get varified and helped me so much great experince.

PL was very helpful answered my questions quick and efficient and was able to get me in line for the final step for my validation!

This app was very helpful in verification process for my toll free number and also it's perfect especially for new businesses because helps to grow audience much faster than if you do it yourself.

Very responsive support. John D was great!

New to the app and by no means have implemented all the capabilities but everything works as it should up to this point. Their support is fantastic! Always quick to respond via chat but will go beyond that when you need them. Had an issue with two welcome pop ups (sure it was my fault) but they went above and beyond to get it resolved. Highly recommend.

Joann C Got my problem solved in a timely manner.

SMSBUMP is very easy to set up and integrate with Shopify. Having SMS campaigns along side email campaigns is very important for business to stay connected with their customers. The standalone Shopify platform is deficient in this area. I assume because of the costs involved to send SMS. SMSBump allows me to customize my text message campaigns to suit my needs. The only feature that is missing is an iOS/android phone app to connect with the SMSBump chat feature so that when customers reply to my texts I can get notifications to my phone and quickly reply. Right now you can only get notifications by email and use a web app which is not as convenient for me. The Shopify chat app is a good example of a phone app that Yotpo should mimic for SMSbump chat feature. I spoke to smsbump representative PL to submit this feature requests to the Yotpo team. Hopefully it will be added to the roadmap for a future release.