Değerlendirmeler (8.095)
Hassaslaştır
-
Puana göre
Good customer support! Thanks Melvin for the help!
Marnie was a huge help to me! This is my first time launching a business, so I appreciate her patience and understanding.
Customer service is great. I needed help with the app and Regie C. walked me through step by step to get it set up. Thanks again
Quin has been very helpful and patient. I had a lot of questions and every question has been answered timely and informatively by Quin! You're the best!
Working with Marnie in support was quick and effective! She solved my issue quickly so I could move on with my day.
Awesome app, bery usefull and playful to win the customer back and take the phone number. But the most important is the 24/7 help desk that this company has. "Alex" helps me a lot of understanding some things. Thank you
This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely helpful. I appreciate the help with my issue.
Marnie E was SO HELPFUL! I needed my account verified and it was done in just a few minutes and I was able to schedule my SMS campaign.
THANK YOU, MARNIE!!!
I had a lot of doubts about how to solve a couple problems and Jhon D on the support chat helped me a lot. nice customer support and efficient answers!
excellent customer chat support , the representative "Regie" gave me a quick solution to all of my queries and instructed me through instant Highlighted screenshots of how it needed to be done . i didn't have to wait in queues or wait for late replies like it happens in most of the free apps !
and about the app : im a new user to shopify and it looks like a whole new level of sms and email marketing opportunities opening up to me , sms charges are reasonable and templates and workflows are predefined and editable ,, although i did face some issues while editing the text in the flow templates with a slight inconvinience tbh ! but im sure their team will sort it out .
Thankyou sms bump