Yotpo Product Reviews & UGC

Great review app. It integrates well into our website design, too. I wish I can use more feature for free but I know it is too much to ask.

I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.

So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.

I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.

Orly was great! He help me out a lot. He went through everything with me that I did not understand. Thank you so much!

レビューに表示される名前が注文時の氏名の「姓の一文字と、名前」のため、日本人だと注文時の個人情報である本名がほぼ全て表示されることになります。そのため、日本人からのレビューを受ける可能性がある店ではレビュー者の氏名が表示されないようにコードを追加する必要があります。
詳細を調べようと思っても、説明はすべて英語です。
しかし常に担当の方にチャットで問い合わせることができるようになっていて、サポートを受けることができます。慣れないコードのコピーで戸惑っていたところ、丁寧なサポートをしていただき、無事に導入することができました。
チャットが日本語でできるとさらに良いのですが、日本語は全く通じません。でもウェブ翻訳でも理解していただいて、サポートをしていただけます。
Rhenantさん、マークオリバーさん、ありがとうございました。

Very good app, works smoothly no issues at all. In mail reviews are very effective and have generated lots of great reviews for my site.

Only negative which is currently making me consider swapping is that SEO rich snippets and commenting are only included in the $400 a month plan. I do feel these should be included in the starter plan, as many other apps do.

The customer support was fast, friendly and efficient. They answered. My question quickly and resolved the issue.

The app is great. very user friendly. although i needed the developers help to install it. the only drawback for me was that you cant edit the email look and feel on the free plan. but on the plus side their support is FANTASTIC

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.