Yotpo Product Reviews & UGC

The product is good - just sometimes doesn't do what is expected so needed customer support to help - but my goodness their customer support is GREAT! So it's really all good.

pretty good app, nick from support was awesome. maybe they could improve the UI a little but pretty good stuff

Fantastic app that really helps to support review marketing. It takes the guess work out of setting up core features like Social media push and is affordable. Their support team are super helpful and always available.

Thanks Allen M for your help today with getting my review page and carousel errors resolved.

James was very helpful in changing our name and icon in replies. Wish this was something we could change on our own though!

Decent software. Can get expensive as you grow so take note if you work in a low GP segment with high order volumes.

Awesome app! I had some difficulties at first, but later on the support helped me.
Would definetly recommend.

The options in the app are confusing and difficult to sort through features and subscription levels. But, the reviews DO affect sales, and the support is very good. I had an issue with all reviews displaying on every page, not product-specific reviews. Nick was able to assist by editing the code in my theme to resolve the issue. Very grateful for the assist and support!

I contacted customer support today and the agent, Nicole, was very helpful and prompt. There is an issue that I will need to wait to see if it's resolved, but she went above and beyond in helping me fix an additional issue that I didn't even bring up at first.

Easy to implement and works well. Definitely worth using.
Gave it four stars due to the date in American format and not changeable.
(bit harsh but worth knowing)

Stuart

Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.