Yotpo Product Reviews & UGC , Počet recenzí: 6 853

Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.

Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!

I have been using it since it first opened and it is great.
They are quick to respond to any problems, so no worries!

They have always helped me. Thank you.

We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth.

We had a small glitch and Joian Z sorted it out for us in no time!

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews.
I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

I needed help coding the product reviews and they helped me install it in no time! Great customer service!

Took a while to get it going, but now it's doing really well!

Nice app. Helps to generate and manage reviews on the website easily..

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!