Yotpo Product Reviews & UGC

Had some issues with installing the reviews widget and carousel, I reached out to customer care and Joian was very helpful!

Great app and easy to use! Installed and running within minutes! I highly recommend it.

I had a few teething problems when I first installed this app, but Yotpo support team were extremely helpful and now I am really pleased with the result. This is a simple but effective app enabling you to differentiate between site reviews & individual product reviews & automatically sends review requests on your behalf. I would recommend this app.

Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy

Great customer service! Helped me recover my reviews when an item was accidentally deleted which was huge!!

I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!

The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

An update to my review, support is beyond awesome, Rhemy just helped us with reinstalling the app after we changed the theme. Yes, she is working on Sundy, very smart and very quick. I wish there was more than 5 stars to give to Yotpo and Rhemy! This app has great features and even though it is new to us, we can see that it will have a positive impact on our sales.
Another thing, support is amazing; we had an issue on a Saturday and support responded in a few minutes and fixed the issue in another few even though we're still on the free version!

Alber V helped me today with all my questions. He responded quickly and politely. thanks for this support.