Recenze (6 910)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
23. srpen 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

BORING CLOTH.
Spojené státy
Doba používání aplikace: 11 měsíci
15. červenec 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Soshe Beauty
Spojené státy
Doba používání aplikace: 11 měsíci
26. březen 2021

I wasn't happy with the customer service initially, because of the email response to a problem I experienced. However, I requested escalation and I was was placed on a call with Mary Ann and she took the time to help this Baby Boomer see the value of the YOTPO app. I am impressed and grateful to and for the time she spent with me!

T3-Train Track Transform
Spojené státy
Doba používání aplikace: 11 měsíci
23. březen 2017

I don't normally write negative reviews, but I am frustrated beyond belief and I would NOT recommend Yotpo to anyone — friend or foe!!! My customer reviews have not been not showing up on my website for months. I'll give you that you responded to me a couple of times; then, after that, I guess you just decided it would be easier to ignore me and the problem. I see from reading the negative reviews that I'm not the only one. If you ask me, you have the worst customer service on the planet. I can't believe you have the audacity to tell me I should try to contact the developer now — before I post this negative review. Seriously?!? How dare you!?! I did exactly what I was supposed to do for the last two months, you dropped the ball. You don't deserve another chance. I contacted customer service too many times to list. I even tried going through your website, which apparently only wants to deal with me if I'm a 'potential' customer not an 'existing' customer with complaints. I even warned your customer service people that if I didn't hear back I would be switching apps and writing a negative review. So my actions should come as no surprise. What I say to you Mr. App Developer is your company should get their customer service act together!!! My time and my business are just as valuable as yours and if you expect to keep customers you should treat them with the respect they deserve.

Homespunandhandson
Spojené státy
Doba používání aplikace: 11 měsíci
30. září 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nutrii
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Yotpo odpověděl 8. říjen 2019

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

3. červen 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Flor y Amor
Španělsko
Doba používání aplikace: 11 měsíci
Vývojář Yotpo odpověděl 6. červen 2021

Thank you for taking the time to leave a review!

25. srpen 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Capitan Barbosa | Productos para hombres
Peru
Doba používání aplikace: 11 měsíci
26. srpen 2022

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Ultimate Confetti Store
Spojené státy
Doba používání aplikace: 11 měsíci
20. září 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Nature's Health Haven
Spojené státy
Doba používání aplikace: 11 měsíci
13. říjen 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

HelloTherex
Spojené království
Doba používání aplikace: 11 měsíci