Recenze (6 935)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
Datum úprav: 22. říjen 2023

I dealt with the best advisor called Warly. He dealt with my query straight away, had it sorted in a matter of minutes and came back to make sure exactly what I was looking for.

Brilliant service!!

Tracy, Dublin

White Heather home
Irsko
Doba používání aplikace: Asi měsícem
Vývojář Yotpo odpověděl 28. listopad 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2. prosinec 2023

Support will do their best to help! Perfect!

TryTopSkin
Srbsko
Doba používání aplikace: 5 měsíci
Vývojář Yotpo odpověděl 20. prosinec 2023

Thank you for writing a review — we value your feedback.

29. září 2023

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

MyOva
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Yotpo odpověděl 28. listopad 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

1. listopad 2023

We were assisted enthusiastically by Ruzsel J and Arven to get imported reviews set up. We migrated from BigCommerce multistore to Shopify, which was a process due to the complications of having a multistore front. However, Ruzsel put in a lot of effort to make sure I was not frustrated due to their great attitude. Thank you.

The Global Beauty Group Retail
Austrálie
Doba používání aplikace: 15 dny
Vývojář Yotpo odpověděl 28. listopad 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2. leden 2024

He sent me a Meet link to explain what i had to do. Very kind and useful!!

Serenium Skin
Spojené státy
Doba používání aplikace: 4 dny
Vývojář Yotpo odpověděl 19. leden 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

1. srpen 2023

We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.

nourishingnutrients
Spojené státy
Doba používání aplikace: 4 měsíci
27. září 2023

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

Go Naked Skincare
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Yotpo odpověděl 28. listopad 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

16. říjen 2023

John G. was very kind to help me with my product reviews! It didn't take much time.

Landice Online Store
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Yotpo odpověděl 28. listopad 2023

Thank you for writing a review — we value your feedback.

26. září 2023

Rhenant solved my issue quickly and easily. The customer service is top notch!

Cottage Lane Kitchen
Spojené státy
Doba používání aplikace: Více než 4 roky
15. srpen 2023

I had a wonderful shopping experience! Especially with the help of customer representative Ruzsel John N, I received quick and effective answers to my questions. Thank you, Ruzsel John N, you did an amazing job! It makes me very happy to know that Lempi Lifestyle has such talented and helpful people. I will definitely shop here again!

Lempi Lifestyle
Finsko
Doba používání aplikace: 13 dny