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Absolutely fantastic support. Simoun Francis has been super fast in solving the problem and my requests.
Very satisfied with the service received
Thanks for your feedback, we really appreciate it.
Ed from support was very helpful .thanks for hlping . and it was really fast rply .it works . thanks again
This app is excellent for requesting and showing your reviews! Nick helped me quickly add the reviews carousel on our home page. When asked how he did it, he gladly told me step by step!
We've been using Yotpo platform across multiple brands. The platform is super easy to use and the customer service is top-notch!
Thanks for your feedback, we really appreciate it.
Highly recommended! The support team really works efficiently. A huge thank to Nick S to help me get the review widget work in no time.
Customer support really responsive. They stay on the chat with me and made sure they fix issue with me.
ok, but for the price, the support is not all that helpful.
can be glitchy for customers to use - and as we know, if it's too hard, customers give up trying to post a review.
Great app - very very easy to install. So easy to install and does everything I need. Would recommend to any store owner. 1 very happy store owner
Don't do it!! If only I had read all of the negative reviews before getting roped in. They now have me stuck in a $10k/yr contract and are trying to squeeze me for more money just because I have localized my international stores with the proper .ca .com.au .com.uk etc....I can get most of the features with other review companies such as stamped.io for under $100/month. I'll have to wait out my contract and then figure out how to get my reviews all transferred if possible. WHAT A HUGE MISTAKE!!
We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue.
After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf.
Thanks for your help John.G on fixing this issue.