Yotpo Product Reviews & UGC

I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.

Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.

The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.

The customer support team, particularly Caroline & Diane are really knowledgeable & efficient in assisting clients! It really helps save our time & get to the solution quickly. Keep up the good work!

Yotpo is fantastic. The automated follow-up emails for reviews is something we couldn't live without. Curation and publishing reviews is simple, and they continue to develop feature that put them far beyond other Review apps. I can't wait to test out the new user-generated photos content.

Great app, just quite expensive! Don't bother asking about the higher level plans as most small businesses won't be able to afford them but their free plan is pretty good and their platform is quite easy to use! Support is exceptional

The app is good, but it's made great when you know there's a team behind it willing and able to help. This makes all the difference. Thanks guys.

A great start. We have been using Yotpo since relaunching our store and it's been very useful in generating our first set of reviews. Seamless and hands off, the app does what it says it will and does it well.

This app is easy to use. I needed some customer service and YOTPO-Anne did a great job resolving my problem.

Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features.

The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.