Yotpo Product Reviews & UGC

The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy

Thanks to Kenn for being so quick to respond and thorough in his customer support help. Yotpo is helpful and overall a great way to moderate web reviews.

Super easy install! I'm not (at all) comfortable with HTML, but their instructions made it a breeze. A delight, even.

I'll be counting on work of mouth from happy customers to get my small business off the ground. That means Yotpo could end up being the most important feature on my new website. I'm very happy that Cooper-House directed me to Yotpo.

Excellent customer service, too.

UPDATE:
I got an email from Yotpo asking for another review, and I want to do all I can to help out – it's a great app. This system won't let me do a 'fresh' review, so I'm just adding on to the old one...

Easy set up, easy to customize the note that goes to the customer – as well as the timing interval. I do wish it was easier to integrate the number of stars/reviews into the product info (meaning, easy for a luddite like me).

Even more, I wish that you could comment on customer's reviews without having to upgrade to Pro status. I'd be happy to pay a small monthly fee, but I can't imagine ever being able to afford the current Pro pricing.

Still, a very handy app – and the people that run their customer service have been great.

This is the best app for being able to reach out to your guests while they are online shopping! They are always so helpful, too!

Yotpo has proven to be an excellent tool to for customer acquisition - easy to install, maintain and support. We've been on the platform for over two years.

Support has been nothing short of phenomenal. Turn-around time is quite good, often within a few hours, and never more than 24. Between our very responsive account rep (who DOES know his stuff) and their tech team, we are well served.

And in addition they have reached out to us to share macro insights about our performance against industry standards and where we can improve. Just an all around good experience.

While not cheap, we still highly recommend.
Harry C.

Really good app. Would recommend. Good customer service as well. Lot's of good features and the app is easy to use.

Their app and support team are super awesome. Thank you very much John B for helping us! We really appreciate it!

Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.

Its awesome. Easy to use. Very happy with it :)

I used the app to get our customers to give us feedback. The reviews not only helped us to know what our customers like and don't like, but it also provided us with social proof.