Yotpo Product Reviews & UGC

Lots of very cool features, and the fact it seeks customers for reviews makes it an excellent choice for gathering reviews for our online headshop.

Good evening,
I use this app to gather and display immediate reviews from buyers of our Little Kicker Books on our web site, www.LittleKicker.com. I used support the other day for the first time, and the lady who helped me was outstanding. I needed to get the reviews to post on my landing page, not just on the individual books, and she saw what I needed and made it happen. Her support service was fantastic!
A couple of improvements for me would be to have the actual overall star rating show on my landing page. I would also like to be able to recontact customers and request their reviews again at a later time after they have had experience reading our Little Kicker story books to their children.
Thank you,
Sam

Paulo from Yotpo support was great. He made happen what I wanted to happen ad did it in a kind courteous fashion. He is another Yotpo asset.
One thing I learned through my contacts with Paulo is the my fifty free reviews are fifty reviews offered by Yotpo to my customers, and not necessarly fifty responses from my customers. I kept expecting to see fifty review a month on the free program, and Paulo explained to me that Yotpo sent out the fifty review offers but not every one of my customers actually submitted a review.

Yulia was very helpful in assisting me with our review and import problems we were having. Hope to grow our business to the top tier plan very soon. Yotpo is an awesome app. 5*

First off, I used to HATE Yotpo. I used another sales platform and did not like the way it was difficult for customers to leave reviews. Once we switched to Shopify, Jack from Yotpo reached out and was able to fix the issues and concerns. He pointed me to Josephine E. who did an OUTSTANDING job in transferring my reviews from the other platform to Shopify and the response time was ridiculously fast. She even went above and beyond with helping me put the right information into the spreadsheets. I HIGHLY recommend Yotpo. Their integration was easy enough for me to input codes and I know very little about coding and the changes showed up within hours.

I'm currently testing multiple review tools. I ended up installing another review app that is localized to my market. Yotpo gives the free version up to 50 order per month that is a great starting point for small businesses.

Phenomenal customer server & easy to use! I had an issue with install, but Sheen, from CS, helped install it within minutes. Hoping this helps provide social proof!

Both Reinier D and Allen M was quick to help when I had questions in 2 different occasions! Issue was resolved quickly.

YOTPO has been a game changer for our business. Managing, promoting and utilizing customer feedback has been streamlined and enhanced with this application. The customer service is second to none and while it is pricy... it is worth it if you are committed to growing your business online where customer reviews are EVERYTHING.

Very fast and helpful service - great service , the yotpo app is great for following up for reviews - good conversion rate and the customer support is amazing - highly recommend

Orly was great! He help me out a lot. He went through everything with me that I did not understand. Thank you so much!