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I used this app for two yeras trying to get reviews. My atore was havi g performance issues and a SEO audit discovered that it addS block of information that conflicts with google search. Reach them several times, they could not offer a solution. If you appreciate your business, DON’T install it, you will regret it
Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.
Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)
The app is ok, but the support is so bad, that you better hope you don't have any issues. I contacted them in 3 ways - 2 emails and 1 chat (on their site). The chat rep responded 4 days later, telling me to email them. The email rep responded 4 days later telling me that what I need to do is possible, but didn't tell me how to do it. At that point, why have a support department at all?
Joian Z was very efficient in helping me resolve my issue quickly and smoothly . 10/10 customer service.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Eduardo and Nick been great. They answered all my questions promptly and was very friendly. Would work with him again
Great app however a bit pricey.
The support agent of YOTPO is perfect they are helping you with everything you need that's so helpful. Thank you, Bernard. I highly recommend that app because it's clean and pro.
This app is nice and the customer service is AWESOME! I am not familiar with code and there is no need. Customer service was quick to respond and solved my issue quickly. Really love all the features!
Thank you for your review. We're happy to hear you had such a positive experience with our customer service.
Great customer service, and they are quick and happy to help with any issue. The reviews look great on the website and are easily attained by the automatic emails. Thanks so much !!
Thanks for your feedback, we really appreciate it.
Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.