Yotpo Product Reviews & UGC

Yotpo absolutely the best in the reviews game. Don't waste your time with any other app. Also, Radly E was super helpful in the chat. Helped us make some setting changes quickly and even provided us the information about how it was done so we can do it ourselves in the future.

Interface is cluttered, and the software was constantly buggy. When issues came up, support didn't seem to know what was going on and wasn't helpful. Didn't seem like they cared at all.
Price is very high, and order caps are low. If it was totally bug-free and functional, and support was awesome, we'd pay the price, but it's just not worth it for us.

So far, this app is great and I expect to continue using it on my Shopify store. On a personal note, the Yotpo Growth Support Hero 'Eric A.' was EXCELLENT! He was able to answer all of my questions, resolve all of my issues, and provide all of the information I needed to get the app working correctly! He always got back to me and went above and beyond to make sure everything was resolved. I highly recommend this app!

The installation instructions were a bit unclear and that was frustrating. But the online support team was great! Thanks Junalou in particular!

Yotpo reviews is a great choice!

Easy to use, looks appealing on my site.

Also, a big thanks to Pauline - she was immensely helpful to work with me to help install it properly and went the extra mile with customisation on my site, at no extra cost.

The customer service aspect is excellent, and the app works a treat.

Thank you immensely.

Good product with great functionality. The price ramps up quite quickly though.

Yotpo - for me the best social review plugin. Why? Because it is the easiest one for the clients to rate - just one click and done. So I improved my conversion rates of getting reviews - and these improved my conversion rates of selling my hypnosis cds. I love it.

Just started using Yotpo and have been really impressed with it's functionality. I had to bring existing reviews in from another review app and Caroline was absolutely fantastic in helping me get reviews imported and styled correctly in my store. Thanks Yotpo!

Yotpo is a must. It's the easiest review app to use for your store, installation wise, and their feature of a 2-week followup to customers with a reminder to write a review has been *super* effective. They also have other features you can turn on/off, like recommended products. My one hickup with this app has been posting reviews to social media, and the only reason it loses a star is because they make it such a big deal that you SHOULD be able to do that/are encouraged to do that. But as just a review app for the website, recommended.

I use this app to capture review and star ratings. The customisation is great as I matched with my brand colours and the support team were super useful when I needed assistance installing parts of this. Very good!! Highly recommend