Yotpo Product Reviews & UGC

I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!

This APP is basically HOSTAGE-WARE. They facilitate reviews and then do not allow even basic functionality to manage the reviews. The monthly fee for any functionality is almost more than the cost of the Shopify site... this is unreasonable.

DON'T get this software. It's all bait and switch and I would not trust any vendor that employed these types of tactics.

I ran into an issue with the app and reached out to the support team, and I can say had a very pleasant CS experience with Yotpo. My support rep, Pauline, returned to me quick with all the answers I needed in the first response email, so of course it saved a lot of time, and I was able to fix the issues right away. She also offered to help further if I had trouble correcting errors myself, so.. I am satisfied with the service! Thank you!

We were looking for a review app that also was proactive and sent review request. Yotpo fit the bill perfectly and that customer support is beyond amazing. Danreb went above and beyond and helped us get setup on our shopify store that had a difficult theme integrate with.

Muito bom atendimento, parabéns Kenneth John M, muito atencioso e humano, tirou todas as minhas dúvidas e foi além em me ajudar.

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

Nice app -

Got many reviews for my store https://variation.in/

App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.

Really happy with the app and fab support!

Downloaded the app to check if it's the right fit, however didn't end up installing. Without asking anyone to do so, this app sent unedited blank review requests to almost 100 customers last night. Absolutely fuming.