Yotpo Product Reviews & UGC

Excellent customer service from Shopify yet again. Their agents are so insanely fast, efficient and handle what I struggle hours with in minutes. Great job!

Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!

Very disappointed in Yotpo's service! I wish I hadn't used this app to start with and sent this out to our customers as they have written reviews and I just cannot publish them and I don't want to ask them to write reviews again. I've reached out several times and a lady named Lucy is very slack in getting back to me.

I will be removing this app. Customer service is very poor.

EDIT: Manager reached out to me and apologised for their service. However, I will still not be using their app even though it has everything I want - the pricing is out of my price range. I'm adding an extra 2 stars as they did try and reach out and fix their error.

App is limiting, and interface is complicated. Their support team is non-existent. Avoid at all costs, it'll take even more time when you have to switch to a different review app like me.

This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)

Moved to Yotpo because its one of only a dozen or so reviews providers for which Google and Walmart both recognize as trustworthy and therefore allow syndication. I will admit that the import (from old provider) was not smooth, however the support has been phenomenal. Particularly from Warly S. Thank you Warly!

Works as advertised, even though the free version is limiting. No complaints though.

Daniel was an amazing help! Thank You for your hard work! He spent 2 hours on a call with me to ensure my needs was met.

Formidable, 20 sur 20 , merci mille fois tout en français
beau travail
à bientôt

This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.