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Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!
App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!
I would not add this app again, if given the choice. I initially installed it because it seemed like a fantastic product - and I'm sure it is. My complains are this:
1) They place their logo and link at the top of the review section. I think it makes the store look cheap and unfinished. I'm not happy with it, at all. I feel like they're basically forcing me to barter - their service, for free advertising. Something, I wasn't aware I was agreeing to.
2) When I removed the app from my storefront, it didn't go anywhere. Sure, the benefits of YOTPO were disabled, but the changes made to my theme were still present.
Now, I've reinstalled it, because I'm not comfortable manually removing the code, and if it's going to be there, it should be functional Still - if I could do it all over... I would not have installed it in the first place
Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!
I just started using this app, and I love it plus, their customer service is top notch! they are always there and ready to help
Great onboarding and easy to use app. Support from Ruzsel J was fast and effective.
Thank you for sharing your thoughts with us!
Very friendly, fast helping people
Thanks for your feedback, we really appreciate it.
I have not used this app on my site as of yet but must give this company 5 stars for the service I have received so far on installation.
Thank You, Diane
Eleen was my support Agent. She was so helpful and amazing with me. I know nothing about setting up a website or adding reviews. But she was so kind and helpful with me and did everything for me. She was a life saver and I am grateful you have some one like Eleen working for you.
I used Yotpo for a store I had a few years ago and loved it! It only made sense to use them for another store I started. A lot changes in a few years but I'm happy to see they still have great rates and amazing customer service. Thank you Joian Z for helping me get everything up and running on my new store!