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Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!
I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now
I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly
New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.
Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!
Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!
I am not sure why this doesn't work, but no test emails ever came through - it isn't because I had any problem installing it into Shopify.
Thank you for leaving your feedback. We want to apologize for any inconvenience you've experienced. A support agent has reached out to you several times but sadly we have not heard back. Please reach out to us at any time should you reconsider.
Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!
Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.
Thanks for your feedback, we really appreciate it.