Recenze (7 097)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
3. prosinec 2023

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Mayie
Rumunsko
Doba používání aplikace: Asi 4 hodinami
Vývojář Yotpo odpověděl 20. prosinec 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Datum úprav: 1. červen 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Pitod
Spojené království
Doba používání aplikace: Asi 4 hodinami
2. březen 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Glitter and Gem Jewellery
Spojené království
Doba používání aplikace: Asi 4 hodinami
10. březen 2021

I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly

Knoll Glen
Spojené státy
Doba používání aplikace: Asi 4 hodinami
18. srpen 2021

New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.

YARD + PARISH
Spojené království
Doba používání aplikace: Asi 4 hodinami
6. listopad 2022

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Roseline Beauty
Austrálie
Doba používání aplikace: Asi 4 hodinami
28. duben 2023

Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!

Cactus Lane
Spojené státy
Doba používání aplikace: Asi 4 hodinami
14. leden 2021

I am not sure why this doesn't work, but no test emails ever came through - it isn't because I had any problem installing it into Shopify.

Crossing Islands
Spojené státy
Doba používání aplikace: Asi 4 hodinami
Vývojář Yotpo odpověděl 30. září 2021

Thank you for leaving your feedback. We want to apologize for any inconvenience you've experienced. A support agent has reached out to you several times but sadly we have not heard back. Please reach out to us at any time should you reconsider.

4. listopad 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
Kanada
Doba používání aplikace: Asi 4 hodinami
4. leden 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
Spojené státy
Doba používání aplikace: Asi 4 hodinami
Vývojář Yotpo odpověděl 18. leden 2023

Thanks for your feedback, we really appreciate it.