Yotpo Product Reviews & UGC

We have used the Yotpo review app on our shopify store for the last three years. It is easy to use and does the job well (all for free, can't beat that!!). We recently updated our site to a new shopify theme. In doing so our historical yotpo reviews didn't automatically transfer to the new theme. I opened a ticket with Yotpo customer service and Ruel from Yotpo responded to it and offered to do the minor tweaks to the new shopify theme so our reviews would display. They created a collaborator link to make the work easy and safe and within 24 hours it was done. The new theme looks great and has all of our historical reviews. Great customer service, fast, efficient. All on a free app. Thanks Yotpo! If you aren't using Yotpo to capture and report your customer reviews, you should be.

I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.

Customer service is great, and there is so many integrations. I highly recommend the paid version, it is worth the money.

Love this app! It's so easy-I don't have to think and customers are reminded to do reviews and they get rewarded. Even better, I love seeing the reviews pop up on my facebook page. Such a great app! Thank you!

This app helps to visualize customer sentiments in a really valuable way. We also ran into an technical glitch/issue, which Pauline at Yotpo helped us solve (and another issue in Nov 2019, which Jan at Yotpo solved). So after almost 10 years of a free account with Yotpo, we couldn't be happier.

Yotpo Customer support is awesome! Prompt, friendly and helped me resolve my tech issues in no time! Allen M is THE MAN!!!

Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!

We appreciate the technical support we got from Diane, yesterday! With these fixes, we are now enjoying Yotpo and discovering new possibilities that we were not aware of before. Thank you!!! Your help truly stands out since as of lately we have been left hanging by several other app providers.

Shout out to Ruszel J. today, for quick support and resolution! 1/8/24

We've been using Yotpo for a couple of weeks now and so far it has been great! We haven't had enough time to see if it's increased conversions but watching the reviews (thankfully good ones!) come in has been really fun to watch! I would definitely recommend this app!

Got helped to install review widgets on the new store theme, one of the support agents really did a good job to manually install them for me and explained what it's for. In the end, my new store looks professional and neat, thanks for her help.