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I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.
We're currently using the free plan, and will upgrade once our order count gets high enough. The widget was relatively easy to install, and automated review request emails really save us a lot of time and effort. We've had a few special requests with which we needed customer support assistance, and the Yotpo support team has always been really quick to respond and help us solve the problem (same day to 1 day turnaround, usually). Would recommend!
Ronel R. was extremely helpful getting the star widgets put in place on my website. Thank you for the help.
Very happy with quick customer service from Leizel! Thanks! Quality, quick service is greatly appreciated, and the value of the Yotpo app is solid.
Noren was fantastic, super fast and really helpful. A total joy!! Thank you so much for the help Noren, really appreciate it as always.
Thank you so much for taking the time to leave a review. We're so happy to hear you had such a positive experience with our customer service!
We'll definitely pass on your kind words.
This is a great app and they are adding new features all time. Easy to install and use.
Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer.
There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.
Customer support is great. I initially added to a shopify theme with no issues, but then hired someone to redesign my store. The app was no longer present. Designer wanted to charge me extra for app integrattion, Yotpo support did it for free.
I had a problem with my reviews not showing on my website and Doner provided me with outstanding customer service to fix my issue. I highly recommend Yotpo!
I am very happy with this App. I am a complete novice and found this App very easy to install - I couldn't believe it when it just worked! I already have a couple of reviews for a website I only launched a week and a half ago! I had a little hiccup with the shopify token being missing, but Dave got in there promptly and fixed it for me. I love that you can share the reviews you get on Facebook and Twitter and that customers get to easily have their say. Highly recommended!