Yotpo Product Reviews & UGC , 6.849 değerlendirme
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We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!
James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!
The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.
The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.
The app works great and super helpful customer service ! anytime I have an issue Yotpo team as been very responsive
Brilliant app. Super easy to install and customise. Perfect for getting feedback from your customers. I think the discount code incentive is perfect for encouraging them to leave reviews too. It is also great for customers looking to find independent verified reviews. The most amazing thing is...ITS FREE!!! You can't go wrong.
Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do
Superbra app som uppfyller våra behov även i planen som är gratis. Väldigt bra support som är hjälpsamma och svarar på alla frågor.
Fått support flera gånger och alltid lika hjälpsamma!
Ruel who helped me with my issue is definitely a 5-star employee, but in the past, I've worked with other sales reps and had to go back and forth over the same issue, and even though it would have been much simpler to explain over the phone, they would not get on a call with me. It's also hard to locate the support option on the website. But Ruel was a total pro with my most recent issue!
Thank you so much for taking the time to leave your feedback, we're sorry to hear about your experience. Our support agents are indeed total pros :) and are now available 24/7 through email & chat.If you would like to get in touch, we would be happy to help you further.
Such a fantastic and elegant app. I tried to hack together my own Shopify page just to hold the reviews that were pouring in, and they had the code sitting for me all ready to go. I didn't even think to look first because I'm not used to companies thinking about my needs so much. Was very impressed. The reviews I am getting and posting have very, very noticeably increased Superfight's game sales. I am very pleased with Yotpo. Which I have been calling Yotopo in my head, then just realized I was wrong when I had to spell it just now. Too late, Yotopo, the seed is planted too deep now. Thanks for such a great app!
I used the app to post reviews on our landing page, does the job perfectly and great customer support!
Thank you for your review, happy to hear you're enjoying Yotpo!