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Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!
I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved
Just installed the app changed from my GoDaddy site to my Shopify site I asked support and within min, they accessed my Shopify site changed them and the review app was installed great service super fast, The main reason I changed to Yotpo was the google snippets so that google my business could read and use my reviews, Yotpo is on a list of trusted sites for reviews by Google
It's awesome! It's a must-have app! Even the free version is very much helpful to start. I don't know what reason my past orders review emails didn't work, but the support was incredible and fixed the issue, fastly. In just 24 hours since the emails were sent, I received my first review from a real customer!
Rhenant was very helpful is getting me set up with this. Great app!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Terrific product and stellar customer support. Highly recommend!
James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.
New to the app but customer chat is an awesome and fast response. cant wait to explore more features
Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.
Has helped our store build its reputation, and increase our ranking in Google. Great app. Thanks Yotpo!!