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YOTPO has been great! Love having the reviews added to my site. I had a hard time figuring out how to install the "Rich Snippets" option- BUT I used the Yotpo live chat option and the Yotpo representative (PAUL! :) ) helped install that feature for me. I am SO very happy with Yotpo and grateful to have received so many wonderful reviews on my shop, thanks to their app. ALOHA!
Doner P was really helpful! I had a lot of questions and they helped me through all of them quickly and efficiently.
Easy to use and install... migration from Magento was a breeze thanks to Dana's help with explaining what's required and providing the necessary steps to do so. Support response was fast, all my questions were answered clearly, and after sending the export file, the reviews were uploaded the same day! Was pleasantly surprised. Thank you! (2018)
Have dealt with the Yotpo support team a few times and today, Bernard was extremely fast and efficient in assisting me with my issue. Have Yotpo on two Shopify sites and both work well. Thank you! (2019)
I didn't know that display star distribution and photo review.
I asked how to use application.
Daniel and Doner P is very helpful.
Warly S was very helpful. He addressed the issue right away and I was able to go about my day. I would suggest that administrator's should have the permission to change their own profile details.
Support team are always quick and helpful. Thanks Lemuel for your help today. Got the answer quickly.
I had a new theme installed and my reviews weren't showing up. I reached out to Ronel via chat, and he logged into the backend and worked his magic. My reviews were showing up within minutes of contacting Yotpo. Excellent customer service!
Thank you so much for leaving a review. We're happy to hear Eleen was able to assist you with your issues.
Great support from your agents. Anne was wonderful. Has been helping our business a ton. Thank you so much!
Excelente servicio, Ronel R me ayudo con todo lo que necesitaba aun teniendo un plan gratuito por ahora
James was a great help, I hadn't installed my widget properly but he fixed my issues really quickly!