Yotpo Product Reviews & UGC , 6.884 değerlendirme

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
5 Kasım 2021

They were with me for about half an hour and solved all my issues. Great service even on a free plan.

Larkspur Baby Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
13 Haziran 2023

Great customer support. Kenneth John M was very professional and helped me find a solution to my problem. The app itself is quite good

MYZVYK
Güney Kore
Uygulamayı kullanma süresi:3 gün
8 Kasım 2018

This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)

Kaimala jewels
Avustralya
Uygulamayı kullanma süresi:3 gün
25 Ocak 2021

Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,

360 Electrical
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Yotpo yanıt 26 Ocak 2021

Thank you for leaving a review, we appreciate it.

8 Mart 2022

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

It-fits – The knitted jersey fitted bedsheet
Avustralya
Uygulamayı kullanma süresi:3 gün
6 Mart 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Sporthunger
Almanya
Uygulamayı kullanma süresi:2 gün
6 Temmuz 2023

Loving the app so far! Help has been amazing, specifically Allen M. Their support team is swift and kind, and Allen was top tier in those categories. Excited to see how this feature helps out our shop.

Simple Switch
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
13 Şubat 2023

Simoun was very helpful with the setting up.
I cannot judge the app itself yet, but it looks promising.

Wood Factory
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 20 saat
Yotpo yanıt 24 Şubat 2023

We appreciate your feedback, thank you!

3 Ocak 2023

Alles Top, eine deutsche Version wäre Wünschenswert
Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Göddeleitern
Almanya
Uygulamayı kullanma süresi:Yaklaşık 19 saat
Yotpo yanıt 18 Ocak 2023

We appreciate your feedback, thank you!

2 Ağustos 2023

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

Heavenly Creation Nursery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 saat