Değerlendirmeler (6.912)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
2 Mayıs 2018

We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.

Pure Living Space
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
9 Aralık 2013

a very comprehensive app that does the job very well indeed.

The Quality Framing Company & Imaging Services
İrlanda
Uygulamayı kullanma süresi:1 yıldan fazla
23 Temmuz 2021 tarihinde düzenlendi

I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.

Scout and Poppy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
26 Haziran 2019

A wonderful app, with so many useful features. A special thanks to Ann at the support team for her efficient and prompt support and customer service.

Coconut Magic
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
Yotpo yanıt 27 Haziran 2019

Thanks for the great review, Coconut Magic!

24 Ekim 2022

Good service. Daniel P was able to help me promptly with an issue. We have used the app for a while and deciding to upgrade to the paid plan.

Facio
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
12 Haziran 2021 tarihinde düzenlendi

A perfectly Support, very important and really fast, i got help with my Reviews and it help alot, everytime i will use the Support again for a Issue! the support from Junalou is really good and helps you immediately

Purely Ocean
Almanya
Uygulamayı kullanma süresi:1 yıldan fazla
15 Nisan 2022

Ronel at customer service was awesome! Not only did he lead us to what we couldn’t find, he went above and beyond and actually went into the backend of our Shopify store and set up our reviews correctly….and all while we were still on the chat with him:

Alaya Life
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
29 Kasım 2022

Rhemy was very helpful, I thought some things might not have been set up correctly so she had a good look to help put my mind at ease

Fiola New Zealand
Yeni Zelanda
Uygulamayı kullanma süresi:1 yıldan fazla
26 Kasım 2021

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

Monza Bicycle Club Inc (AUS)
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
10 Ağustos 2022 tarihinde düzenlendi

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
Peru
Uygulamayı kullanma süresi:1 yıldan fazla