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Manny from customer support solved a problem for me in a matter of minutes that I was struggling with for MONTHS. I would've reached out sooner if I'd known customer support chat was so smooth. I'm in love with my website now! Reviews and social proof are so important to me as a business owner. Yotpo has the best looking review widgets and carousels for your site!
great help, really easy to use! nick was great help when I needed some help with the colour change issue. highly recommended
10/9/2022 update: Many thanks to Djan for helping me out with a spacing issue on the star rating on my store. I spend several hour trying to figure it out on my own then reach out to Yotpo and they were as responsive as ever. Yotpo offers amazing customer service. I ran into an issue and someone was there to help me quickly resolve the issue. I would recommend Yotpo to all Shopify store owners who want to help build trust and collect customer feedback to improve their products and service offerings. Thanks, Mark and Ronel for all your help today.
Had some questions and Doner was fantastic at responding quickly and assisting me! They have such a great support system.
I signed up with Yotpo and immediately needed help to maximize the app for my shopify store and the Mary Ann from the support team was unbelievably patient and helpful - she sorted everything out for me and did it in a timely manner!
Thank you for your review. We're pretty big fans of Mary Ann too, and we'll pass on your compliments!
Muy buena aplicación, ha funcionado muy bien reuniendo los comentarios de la gente que ha comprado nuestros productos. Además el servicio de atención en línea funciona muy, son muy amables y preocupados por entregar la información de forma clara.
Really cool app!
Simple UI and powerful features. Easy to use and kind support.
Highly recommended!
A++
Thanks for the awesome review, BUHO!
Alient was very patient and eager to assist me with my store. I appreciate his suggestions. We eventually decided my plan was to mature for my store as of now.
I was not getting product reviews from my customers. All of a sudden I received a couple of product reviews through Yotpo. It was easy to install. I had issue transferring reviews fro the old app to yotpo. Yotpo resolved that quickly.
I found it a bit tricky to import reviews and install the app but spoke to Ronel over chat and she helped so much! Really love this platform so far