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I've had a couple of Customer Service requests and have found Manny to be awesome - fast, informative, courteous. Make a real difference to have someone who is so good help you out with a new app.
Thank you for leaving your feedback, we really appreciate it.
Have been using YOTPO app for last year & online support is fantastic. Big thanks to James C who was super helpful & resolved all my queries. Much appreciated.
Yotpo Radly was very helpful with answering my questions and helped me to resolve the issues with my Yotpo Reviews app.
Kenneth John M has greatly helped me in handling my issues with the Yotpo platform - there was no effort required from my side. Great Service!
Thanks for your feedback, we really appreciate it.
I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!
Support Agent, Junalou helped our company troubleshoot issues (making star reviews visible on our website) and ensured custom emails matched our brand. It's a great tool to collect reviews and their training materials are great too.
Junalou was very helpful! Amazing service and exceeded my expectations. Answered all my questions and was able to show clear instructions!
This is by far the best review app and the customer service was outstanding. I had a problem with a theme not being compatible so the Yotpo team worked really hard and ensured the app would work very well with my theme. The theme developer couldn't get this to work but Yotpo customer service team made it work. I am not a paying customer as I use their free plan so it was really awesome for the team to give me outstanding service. I will surely consider moving towards a paid plan with them as my orders level grow.
Lemuel was very helpful and Mary Ann deserves a lot of credit for helping with the theme compatibility. Thank you to both of you.
I would strongly recommend Yotpo Reviews over any other reviews platform and this app for Shopify is well made.
Very easy to install this app. It enables me to interact in various ways with my customers and gain valuable feed back. I recommend this app highly.
I am using this app for 6 months now and seriously boosted my sales by a lot. Thanks to the team and they are readily available to help, agents like Radly, put in great effort to resolve your issues and have right solution for any thing to do with their app. Highly Recommend.