Değerlendirmeler (7.096)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
15 Ağustos 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
Kanada
Uygulamayı kullanma süresi:9 yıldan fazla
Yotpo yanıt 19 Ağustos 2024

We're glad Arven was quick to help with your issues! Thanks for the feedback!

8 Ekim 2024

Rovi C did an amazing job helping me onboard with installing yotpo on my website. Super helpful with my issues and took no time at all. Thank you!

ISA ALEX
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
30 Ekim 2024

great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!

FOOST
İspanya
Uygulamayı kullanma süresi:5 ay
17 Eylül 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Smells Good Wax Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
Yotpo yanıt 4 Kasım 2024

Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!

26 Ekim 2024

Arven was excellent in assisting me and solved all my problems and responded to all of my questions!
Very very satisfied!!!!

Dancewear by Patricia
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 yıldan fazla
29 Ağustos 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japonya
Uygulamayı kullanma süresi:8 ay
Yotpo yanıt 20 Eylül 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

7 Ekim 2024

Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!

NOOANCE PARIS
Fransa
Uygulamayı kullanma süresi:4 ay
20 Kasım 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Nutri Nation
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
10 Ekim 2024

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

Fluide Chic
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
7 Ağustos 2024

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

The Global Trunk
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 6 yıl
Yotpo yanıt 19 Ağustos 2024

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your recommendation!