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Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.
Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!
Thank you
Thank you for the feedback!
Been using the app for sometime now, and it works a treat, with great support, this time from Rovi.
great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!
Rovi C did an amazing job helping me onboard with installing yotpo on my website. Super helpful with my issues and took no time at all. Thank you!
Arven was excellent in assisting me and solved all my problems and responded to all of my questions!
Very very satisfied!!!!
Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!
I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.
Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)
The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.
Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!
Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!