Yotpo Product Reviews & UGC

Great app for user reviews to lead your business! Highly recommend. Extremely flexible to use with great user interface.

Awesome App! and Awesome team of customer support. I received immediate support within 30mins after I sent my request. Highly rated.

It's a good and functional app. The review function can be introduced easily. Help was also kind and quick.

I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!

Chat support works very well. Doner was very helpful and attentive to solve an installation issue. Thanks

Quick to respond to questions via their chat support. Looking forward to using Yotpo as I continue to grow.

Allen M is phenomenal. We had a small tech issue and it was solved. Thank you for helping us figure out the issue!

The support team have been fantastic. Approachable and ready to help. Yotpo has been a fantastic addition and we will be looking to upgrade. Thank you :)

I contacted the support team for help and Eunice was a huge help, assisting me with any issue I had!

The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.

The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.