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Today Jo Lorence helped me out! With lots of patience and really took the time for us. So thanks a lot! kind regards Nick Cornelis
Needed help installing Review Widget and Star Rating on my Shopify store and Eduardo R saved the day! Thank you for the timely response and integrating YotPo seamlessly into my store!
Amazing help - Arven was fantastic and helped us solve all of our coding issues. Spent as long as we needed with him and was polite and friendly throughout.
UPDATE: Once again, fantastic, personable, instant help/service & support from the Yotpo live chat agent (Eunice this time). Just can't fault them. I've used Yotpo for a few years, and when I moved my shop from GoDaddy to Shopify, my non-techy, non-spread-sheety brain REALLY struggled to migrate my reviews and get my Yotpo properly set up for nobookswereharmed.co.uk I reached out to Yotpo's live chat service, and can't express how helpful and patient every single Yotpo representative was. It took a number of weeks, dozens of live chats and a silly number of emails to get the problems (caused by me!) sorted, and all the way through, staff remained polite, helpful and empathetic, and even though they and I all knew it was all MY fault, no one ever expressed exasperation with me. Reviews are SO important to instill confidence in potential new customers, especially for a tiny business such as mine, and I'd have been so upset if I'd had to lose 6/7 years of glowing reviews. Can't recommend Yotpo enough, and THANK YOU again to any staff who read this review ♥
Great app to have for your store. The best customer service I've received from a free plan of an app. Junalou was great that he took time and helped me to fix a complex coding issue.
Great app. Automated emails to my customers to request reviews, great customer service when I had an issue on my end. Thank you!
Thank you for leaving a review, we really appreciate it.
I was stuck setting up YotPo and Kenneth John M fixed the code issue ASAP. Thanks for your help! Glad I chose YotPo and not the others I conisdered.
I was having some trouble using the app so i contacted them via chat. Mark was super helpful and he got out of his way to make sure that my problem got solved. I had another chat the next day with James C was very helpful as well. He helped me a lot with my website and also went out of his way in order for my problem to be solved. Overall, great experience from this amazing team
I like the Customer Support.!
They Helped me a lot in adding reviews widget on my Website Product pages and Product grid as well. ThankYou!
I recently changed my theme on Shopify, I had struggle adding my reviews back on. I got in touch with the help team and a lovely helper sorted it out for me straight away.