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We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)
Just migrated from another reviews app and the support from Reinier, John B & Doner was really helpful in setting up a star rating widget in the code that I couldn't find as well as successfully importing all our reviews. So far the app is great and has everything I need in the free version to try it out and have just upgraded to the really affordable growth plan.
Great customer support! Went above and beyond to help me setting up the app. Great features too, highly recommend it. Ruszel John Nabong was outstanding and went on a quick video chat with me on a Sunday afteroon! Great customers service, thanks guys!
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Yotpo's El'van service is fantastic! they answer quickly and to the point. It's a very useful app to work with and generate reviews to your business,
I had a slight problem in getting the reviews to appear on my site the way I wanted them to. Manny was very helpful in resolving the issue. It was nice to have someone to edit the code for me rather than just telling me what to do likely creating more confusion. Thanks Manny! Edit: I have had a couple of issues the last few days and both Lemuel and Rilu Jane were very helpful.
Excellent customer service! Diane helped me import my reviews. This app is easy to install and use.
Thanks for taking the time to leave a review! We're pretty big fans of our customer service as well.
Great customer service from Jo! Very helpful with adding the star ratings on to my collection pages and product pages.
Great app allows a lot of customization even with the free version. Customer support is fast and accurate.
I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!
Live chat was super helpful! They were able to answer my questions quickly and professionally. Would definitely recommend.