Yotpo Product Reviews & UGC

Previously, this was our go-to app for reviews. Overtime features have become more and more costly. Their free plan is basically useless.

It was a wonderful app with amazing features but it seems greed took over. One time I can say positive is that their support has always been top-notch.

Overall the app is pretty good. I have to give it a 4 because product grouping isn't available unless you buy their premium plan which in my case would be $12k/year. This is something I'd highly recommend they change to lower plans as Shopify has a limited variation capability which means you might fall in our case of having to split the product by colors or sizes due to the number of high variation or more than 3 variations.

Yotpo now think they are entitled to the following data from your website

"This includes all order details for all time.

Yotpo Reviews - Product Reviews, Site Reviews, Photo Reviews will be able to access data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents"

I really dont think so yotpo. Ill be switching so you dont get your hands on and collect my customers data thank you very much.

Changed new theme, having problem to re-install the code of Yotpo, took 5 days to receive a reply from them with installation instruction, but I still having trouble placing the code to the right place so I message them again and since then never get a response from them. For free user they don't really care & unwilling to help.

Rhemy was incredibly helpful and attentive when troubleshooting how to move the reviews widget on our website! The issue has been resolved promptly, and his instructions have been crystal clear! Thanks very much!

Warly was a great help in getting our integration with Yotpo completed! We had a few customizations to do which were very easy!

Louanne was super helpful in transferring my site and reviews from Wordpress to Shopify. Very happy, thankyou.

This app made it easy to collect reviews for our different products and website. Nick from customer support was very helpful when we wanted to transfer reviews from an old discontinued version of our product to the new version of the product so we wouldn't lose all of our review over the last few years.

Very easy to use, customer service is also very professional, very friendly, and can actively help solve problems,Thank you very much for Ronel R's help

Kenneth John M helps me very much! Thank you again Yotpo for your help. I recommand the app to the others merchants