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John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.
Amazing tech Support with Yotpo! Ruel went above and beyond in helping me. I am excited to use this app!
I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website.
Thank you support team.
Thank you for taking the time to leave a review. We are constantly working on improving our products and your feedback is very important to us. We are glad to hear our support team was able to help you with your issues and that you are up and running!
Just installed Yotpo app and installed my reviews, but didn't see them on my store. I started a chat to figure out that issue thats when John B came in. Very helpfully from the start to a look at my account a assured me that it can take up to 24hrs to updated and was there for any other questions I might of had. Appreciated John B
I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)
He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!
Excellent customer service and support. My rep this morning, Eduardo R. was amazing! Knowledgable, helpful, and he fixed my issues in hot second! Thank you Eduardo :)
Mary Ann from Yotpo is the person you would want to reach when/if you’re stuck with any coding/noncoding issues or if you simply want to take advantage and make your yotpo app looks better in your website... Let me tell you why?! Not only, Mary is an outstanding representative, she will also get the job completed with perfection. Thanks again for the great support!
OMG this app is amazing. I used to use with my old store. I installed it today for my new store. I contacted help because I wanted my reviews to be listed on my home page. My rep, Reiner D had it up installed within 5 minutes!
support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.