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I've used this app for a long time and it's been nothing but amazing. The customer service is great! I had a technical hiccup and Sheen was very patient with me and resolved my issue fast and efficiently.
Thank you for sharing your review. We're thrilled to hear you've been with us a long time and are enjoying using Yotpo.
Doner P was really useful and super quick to answer my questions and help me with my issues. The necessary changes were made whilst I was online. Thank you Doner P!
John G managed to sort everything out for me today, was super quick and helpful and everything seems to be working on my website! Thanks again
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I needed some additional support setting up the Yotpo app because the import tool wasn't the best, but Reinier D. was very helpful in getting everything set up properly. This reviews app looks great on our website. Still waiting to receive any reviews, but just got it set up the other day.
Initially I created a ticket and it took a while to get responses but they satisfied my request eventually and I am very happy with their service. And the app has all the features you need and they are for free. Highly recommend!
Currently, I can only speak about customer support and it's been great so far, special thanks to Daniel P for all his help. Later ill give a review on the program itself.
super ! Je suis tomber sur Rhenant qui est très professionnel est efficace.
je vous recommande cette apli pour les avis clients!
Thank you for sharing your thoughts with us!
Amazing support! Nicole was so helpful and installed everything needed on the product page within minutes.
Jo Lorenz was very helpful in explaining how to install the star rating code. I had no further questions after.
All the support team at Yotpo have been super helpful getting us setup. I'm excited to see what the apps bring :) James & Doner were very helpful just now
So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!