Yotpo Product Reviews & UGC

Radly was very informative and quick to point me in the right direction. Customer Service was an A+!

Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.

SUCH an EASY experience to work with Kenneth John M! Thank you for helping me to set up my reviews carousel code. Thanks for the fast and patient service.

I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!

Jeorge was excellent. Super responsive in resolving my issue and even helped me install a widget as I was nervous I would do it incorrectly. Thank you for your awesome customer service Jeorge. It is greatly appreciated!

Excellent App. Lots of options that assist with building Customer Trust. Excellent customer support Live Chat is a winner - seem to always find solutions immediately. Thanks

Thanks to Arven help, he answered all my questions clearly and fast.

great app indeed.

the widget we get from Yotpo makes our website more professional and the use Yotpo is quite easy. I just started using Yotpo and was impressed by how much value it could add to our website. I am still working on the social bit of what Yotpo could do. highly recommended app

Very helpful. Was able to help me fix my problem and explain what I needed to know. Thanks again, and appreciated.

I'm incredibly pleased with this app. Just to give you an idea of context -- I have a shop on Etsy in addition to my website through Shopify and knew the shop reviews aspect of the Etsy experience played a large part in influencing many buyers to confidently order from us. In comparison, our Shopify site - though far superior than the Etsy shop in many ways, always felt a little 'lifeless' due to its lack of a review system. It felt sort of like a pretty house with no real people living in it. I was on the fence forever about integrating a review system because I'm aware that it's a delicate thing and when you're just starting out and have only a few reviews, the existence of a reviewing system combined with an absence of reviews can make your site look worse off than if you didn't have a review system in place at all.

One night, I pulled the trigger and got the Yotpo app. A couple days later, I got cold feet about the whole thing and decided to turn it off. However, within that short amount of time, a bunch of reviews started trickling in from an older backlog of transactions. I had a sizable number of reviews in just a few days. I implemented the shop reviews widget and things really took off from there. Our site feels more 'human' now and credible. Also - I feel more in touch with our customers - I'm getting feedback from people now whereas before, it was a one-directional transaction. Very cool. I have nothing but good things to say about this app. Thank you!