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Amazing product and great customer service when I needed to resolve a few minor issues. We've collected 10x more reviews with this app than with standard Shopify reviews.
Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.
Looks like a good app. Very good support and helpfull.
Had trouble setting up Yopto Star ratings within the Dawn 2.0 theme, Gimbert was able to easily and quickly fix the issue with no problems at all. So far I can only recommend the support given with 5/5 stars!
Great customer service, I never had any issues. However, I decided to left yotpo due to the high prices.
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan.
Don't go to this app if you don't have $500 to put in per month.
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
Junalou was extremely helpful in assisting me to set up the app. Excellent customer service. App interface is somewhat clunky and challenging to navigate. Preview pages appear fairly inaccurate.
Pauline was great!! I input the code wrong and literally within 5 minutes of me giving her collaborator access to my store she emailed me back saying it was all fixed :) Amazing support!
Hey Cheekyy! Love the feedback, thanks so much for the great review!
It's a pretty good review app. The free version is good as well; it's easy to customize and has helpful customer service. Thanks! Yotpo Radly.
Yotpo is by far the best review system i've ever used. This is my 3rd online store and it is definitely the goto review app for me and i recommend it to anyone serious about their online business.