Değerlendirmeler (6.926)
Hassaslaştır
-
Puana göre
Initially I created a ticket and it took a while to get responses but they satisfied my request eventually and I am very happy with their service. And the app has all the features you need and they are for free. Highly recommend!
Currently, I can only speak about customer support and it's been great so far, special thanks to Daniel P for all his help. Later ill give a review on the program itself.
Amazing support! Nicole was so helpful and installed everything needed on the product page within minutes.
super ! Je suis tomber sur Rhenant qui est très professionnel est efficace.
je vous recommande cette apli pour les avis clients!
Thank you for sharing your thoughts with us!
Jo Lorenz was very helpful in explaining how to install the star rating code. I had no further questions after.
All the support team at Yotpo have been super helpful getting us setup. I'm excited to see what the apps bring :) James & Doner were very helpful just now
It seems Yotpo teams do not care about Support ... I have some tickets and did not get an effective response .. .and I am still waiting .
Hey Beautylet Store,
Thank you for taking the time to give your feedback.
This is Melanie here from Yotpo's Client Care Team. I looked into your case and saw that one of our Support agents has gotten in touch with you to assist with the issue you were experiencing, and was able to help resolve it.
Please let us know if there is anything else you would like assistance with, and we would be glad to help!
So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!
Excelent app and even better customer service. They help me with everything migrating to Shopify. recommended
Hey Gabyros! Thank you for taking the time to write a review :)
I was in a need of help regarding my reviews being displayed on my website. My rep that helped me was Jo Lorenz. This person went out their way to help me with my reviews to display correctly on my website. I have been having trouble and wasn't able to display my reviews correctly. Jo Lorenz went the extra mile to make sure I was satisfied. The customer service was excellent/ the BEST I've ever had. Thank you again Jo. You are truly AMAZING.