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I am very happy with the customer service provided when installing this app.
Ronel is a five star :)
I ended up not using it because it wasn't what I was looking for BUT they were extremely helpful! They went above and beyond.
Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Joian Z was fast and efficient in helping me to resolve my query and checking that the installation of the app was done correctly.
Rhenant was super helpful!!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)
John B was cool, helped me get my widget installed. I see a lot of scary reviews so i will preface and say i'm leaving this based off of the assistance. I hope my experience is good.
Rilu Jane provided excellent customer service, because of the representative I would recommend Yotpo to anyone with an e-commerce business.
Reinier D was the best support agent I've ever talked to! Everything was fixed quickly and perfectly.
Mark the support agent was super helpful! He provided a lot of help with publishing the review widget on top of my custom theme. Very professional. Will highly recommend it.