Değerlendirmeler (7.018)
Hassaslaştır
-
Puana göre
I just loaded this app. There are several steps to get it integrated with your shop. I tried on my own to import existing reviews and for some reason the way I listed the product handle in the CSV wasn't working. I contacted Support and immediately they set out to help me. Not only did Gimbert import our existing reviews, but he went ahead and set up our entire store! It really looks great and I'm excited to have reviews on each product page. I'm sure it will lead to more sales. In addition, I had a couple questions about the automatic emails. I chatted with Jo who easily answered all my questions and help me customize the emails to my liking. I actually decided to go with this app because I received an email from Yotpo for a review on a product I had personally ordered (Spoonful of Comfort). When I saw how easy it was to leave a review, I decided to try this for my own business. Still in the early stages but I'm already impressed with how quickly and efficiently their Customer Service worked.
Thank you so much for taking the time to leave your feedback. We're thrilled to hear we were able to help you set up and get started. Please feel free to contact us again at any time if you need any further assistance or if you have any lingering questions.
Insane, yotpo is the best collection of apps I found in my 5+ years of ecommerce experience. What makes it 10 times better, is the impressive customer service they provide. Give it a couple years and everyone will realize the value of having all there apps work in one ecosystem. Learn, adapt and make your store professional.
Customer service was amazing. Rilu, thanks for installing the code, doing all the required, and helping us with the smooth transition! You guys are amazing!
Good customer service support. Just downloaded and had someone respond to my CSS issue instantly. Have yet to use it outside of that
Yotpo is an amazing app. Their customer support is very efficient and provides help right away. Gimbert helped me with everything I asked and was very pleasant, knowledgable and professional. Thank you Yotpo Team for being so wonderful!
Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.
We're using the free version and are very happy with it. It looks great on our site and we feel it adds professionalism and legitimacy to the site. Easy to use, just wish it had the push to social in the free version.
The app seems great (just installed), but I can say the SERVICE IS FANTASTIC. "Daniel P" assisted me with a number of widget installation issues and was super helpful, knowledgeable and willing to do more to make sure our site looks/works great with the app.
Not sure how this is such a high rated app. It is very glitchy and support is almost non existent. We waited over 2 weeks to have reviews imported from old site and still nothing. Why can't we import a simply csv rather than wait for someone else to do (or not) it?
We are just getting started with it, but had a lot of help installing the widget and customer service was excellent.