Değerlendirmeler (7.096)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
2 Mart 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Glitter and Gem Jewellery
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 4 saat
10 Mart 2021

I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly

Knoll Glen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 saat
16 Temmuz 2021 tarihinde düzenlendi

Customer service is terrible and the app is not performing well.
The guidelines are unclear and Customer Service further confuses customers. For the majority of them, are not familiar with their company policies and have language barriers I think. They are super slow and just send out links to clients for you to get by. Becarefull, you might lose money dealing with them, time and energy. They are not helpful at all. I'am not talking about one experience, most of their agents offer poor customers service. Something smell fishy with them. There is no transparency, they are hiding information to people.

Tote Addicts
Kanada
Uygulamayı kullanma süresi:5 gün
Yotpo yanıt 30 Eylül 2021

Thank you for leaving your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you in order to assist you but unfortunately, we have not heard back from you. If you are still experiencing any lingering issues, please feel free to reach out at any time and we will do our best to help.

18 Şubat 2018

Very nice service. I am definitely forwarding this to my friends.

Myla Farm To Door
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
18 Ağustos 2021

New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.

YARD + PARISH
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 4 saat
6 Kasım 2022

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Roseline Beauty
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 saat
28 Nisan 2023

Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!

Cactus Lane
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 saat
19 Kasım 2022

This is one of the worst SaaS platforms I have ever used. Full of bugs. Doesn't connect properly and support isn't that helpful either.

Sizzle & Boo
Birleşik Krallık
Uygulamayı kullanma süresi:5 gün
Yotpo yanıt 9 Mart 2023

Thank you for sharing your thoughts with us — we're sorry to learn that you were experiencing issues on your end. According to our records, our team has been in touch to help rectify the issue. If you have any questions or concerns, please don't hesitate to reach out.

21 Aralık 2017

DO NOT INSTALL THIS APP! Once you do a mistake, it is done. The app will not fix it anymore. In fact, I have uninstalled the app and it is still running on my website, and I have no idea how is that even possible. Just forget it about it. Completely irresponsible team behind this app.

Toys 4 Wise Kids
Litvanya
Uygulamayı kullanma süresi:5 gün
4 Kasım 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
Kanada
Uygulamayı kullanma süresi:Yaklaşık 4 saat