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I'm new to the app but the customer service is great. I haven't been able to test the features yet but the customer service's willingness to help is much appreciated! Thank you so much Sheen for your excellent customer service!
I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!
Rayne provided awesome and quick support.
I could not have asked for a better outcome. We tried another review app (Junip), but they simply were unable to help. Yotpo is where it's at. Thanks Rayne!
I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.
This is a great app. Even for the free version customer support is super responsive making changes on your backend.
John B was amazing! I have been having this issue with setting up my subdomain and he was the only one whom knew how to resolve the issue! Wow! I really appreciate what he has done. Thank You John B!!
Ich habe bereits das L&R Programm von Yotpo, das gefällt mir sehr gut. Nun wollte ich als Ergänzung gerne das Bewertungsprogramm abonnieren, damit ich beide Apps in Ergänzung zueinander habe. Leider ist beim Bewertungsprogramm nicht mal eine einfache Änderung der Texte im Widget möglich. Die deutschen Texte gefallen mir aber gar nicht, es wird "gesiezt", in meinem Shop wird "geduzt" und auch einige andere Sätze hätte ich gerne verändert. Aber dafür muss man tief in die Tasche greifen, da bleibe ich bei meinem jetzigen Bewertungsprogramm, das ist für "kleines Geld" in allen Bereichen anpaßbar. Sehr schade und einige Arbeit und Zeit umsonst investiert. Der Support anwortet schnell, dafür gibt es ein PLUS
Thank you for taking the time to leave a review. We absolutely hear and sympathize with your frustration about not being able to have access to some of our features. Our customer service has reached out to you recently to try and resolve your issues but sadly we have not heard back. Please feel free to reach out to us any time and we will do our utmost to try and help you.
Great customer service! I had a hard time setting up my star ratings so I reached out to support, Elven took care of everything very quickly! Thank you!!
Lemuel from Yotpo is an absolute legend and helped me install the app correctly. Highly recommended!!
complicado de usar. no es clara las opciones y las reseñas no aparecen
We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.