Değerlendirmeler (7.069)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
6 Ocak 2025

I can't recommend this company. The product works fine, but they are not friendly to small businesses and have an overall "take it or leave it" attitude and pricing policy. We've used this app for YEARS. Macy's recently asked us to syndicate reviews so that all our positive reviews on our website would also show on Macy's. Yotpo not only refused to provide the data to them without "upgrading" our ...

Meghan Fabulous
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
Yotpo yanıt 12 Ocak 2025

Thank you for your review. We deeply apologize for the frustration and for any misunderstanding caused during your communications with us.

The syndication feature you are ...

18 Kasım 2024

Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you ...

Awaken The Oracle
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Yotpo yanıt 27 Kasım 2024

Thank you for your feedback and our apologies for the negative experience.

We understand how important it is for your reviews widget to not disrupt your product page and we ...

21 Ekim 2024

I had to uninstall the app the support is terrible. After 3 weeks the problem was not fixed. I decided to go with another review provider.

The Best Numbing Cream
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Yotpo yanıt 29 Ekim 2024

Thank you for your feedback.

We apologize for the negative experience.

If you ever consider giving us another try, we would appreciate the chance to provide a better ...

17 Ekim 2024

This app is full of bugs - Upgrading your plan from Free to a paid tier doesn't actually work (the charge is applied, but service levels are NOT increased). Additionally, the Onboarding flow within the app is broken (persistently asks you to install the widget, when doing so, it adds the widget to your theme multiple times). Go with another option! Worse yet, the support is horrible.

Party Stuff
Kanada
Uygulamayı kullanma süresi:8 gün
Yotpo yanıt 22 Ekim 2024

Thank you for your valuable feedback!

We apologize for the issues you experienced, both of them were taken internally and addressed with the highest priority.

We hope to see ...

7 Aralık 2024

I do NOT recommend! Hard to use, and chat bot is annoying.

JohnVsGBM
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Yotpo yanıt 11 Aralık 2024

Thank you for your feedback!

Please do not hesitate to respond to your ticket so we can assist you further with your on-site widgets installation.

We are continuously ...

17 Eylül 2024

We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)

shopHMTX
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
Yotpo yanıt 25 Eylül 2024

Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of ...

20 Ağustos 2024

Horrible company! For the past 2 months they have overcharged us. We have the $15 plan. They have billed us $119 for the past two months.

We contacted them last month and they stated they would escalate it through their billing department. They refunded $49.80. If they billed $119 and our plan is $15, they should have refunded $104. They claim the remaining funds went to "some app credits."

...

Soul Expression Apparel
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Yotpo yanıt 27 Ağustos 2024

Thank you for sharing your concerns. We sincerely apologize for the billing issues you've encountered.

We're actively reaching out to you through your Yotpo ticket to ...

12 Eylül 2024

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Soap Is a Lye SJ LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
Yotpo yanıt 25 Eylül 2024

Thank you for your feedback.

We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to ...

21 Ocak 2025 tarihinde düzenlendi

This app doesn't load. Its not sending review requests. I cannot export my reviews even. I pay 169 per month for this app and it doesn't even work.

Philosophie
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 yıldan fazla
Yotpo yanıt 5 Şubat 2025

Thank you for your feedback.

Our apologies for the experience. We would appreciate it if you gave us another chance.

Please do not hesitate to respond to your support case ...

27 Ocak 2021 tarihinde düzenlendi

I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics

Michael Sisk
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 yıldan fazla