Yotpo Product Reviews & UGC , 6.857 değerlendirme

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
24 Haziran 2018

DO NOT install this app. You'll be subjected to a lot of unsolicited phone calls or emails. We had this app for a few years until company was subjected to aggressive emails and phone calls. Completed transitioning to a different platform - much cheaper than what YotPo has to offer (paid plans) - and will *uninstall Yotpo.*

Regarding pricing - YotPo's competitors has more features offered at $0 (free) or at a paid plan.

Pookismahi
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 5 yıl
15 Haziran 2021 tarihinde düzenlendi

Reviews and Q&A are ok but you can get the same for MUCH cheaper. UGC does not have an easy to use interface...much better off with Foursixty for Shoppable Instagram. Reps take weeks to get assistance

Lizzyjames
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 5 yıl
29 Ocak 2019

Don't do it!! If only I had read all of the negative reviews before getting roped in. They now have me stuck in a $10k/yr contract and are trying to squeeze me for more money just because I have localized my international stores with the proper .ca .com.au .com.uk etc....I can get most of the features with other review companies such as stamped.io for under $100/month. I'll have to wait out my contract and then figure out how to get my reviews all transferred if possible. WHAT A HUGE MISTAKE!!

My Site Plan
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
1 Haziran 2018 tarihinde düzenlendi

Avoid this app if you ever want to grow your business to more than 25 orders a month. Seems like others have the same issue. Yotpo starts off with a free version then try to pressure you into a huge contract! Way too expensive. They want to bill me over $1000 a month for this app when shopify has one for free that offers Google SEO. They charge you for every email that goes out. If you have integration to other online stores through shopify apps you are billed for those emails as well even though the customer did not order on the shopify site. Google offers free product review star ratings, but if you want to have your yotpo product reviews (not site) to show up then they make you buy their pro version. That is 8k up front for the year. They will say well it's 15k but we are giving you a deal. Alternative is to add something much less expensive like trust pilot. You will spent a fraction of what YOTPO pushes you into without any contract. Go with TrustSpot and the google app and your costs will be a fraction with the same results.

Swing Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
7 Ağustos 2023 tarihinde düzenlendi

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
Güney Afrika
Uygulamayı kullanma süresi:Neredeyse 5 yıl
21 Aralık 2020

If you don't pay a lot which I don't because I use the FREE version don't expect much. At least I have moderation. But it's December and no reviews are showing on my website since October !! Boo hoo. I hope you fix this soon.

Debra's Passion Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Yotpo yanıt 3 Ocak 2021

Thank you for reaching out to us. Firstly, we'd like to apologize for any inconvenience. Our customer support representative has already contacted you and has resolved the issue. We are always trying to improve our product, so please know that your feedback is extremely important to us. Feel free to reach out to us at any time if you're experiencing any lingering issues.

14 Eylül 2022 tarihinde düzenlendi

The product is decent, but if you need support, they will jack your site up. They worked on my site yesterday and broke a bunch of stuff, now nobody is responding. Do not waste you time on these guys, it is only good until you need support, then you are screwed! WASTE OF MONEY!!!

Motool Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Yotpo yanıt 6 Ekim 2019

Hey, Jaillene from the Reviews team here 👋

Thank you for your feedback, and we apologize for the inconvenience. We never make adjustments on the backend without your consent.
Our records show that our support team was able to assist and that your team was also able to make some adjustments on the admin side of your site. If you're still experiencing any issues, please feel free to reach out to us.

21 Eylül 2016 tarihinde düzenlendi

Changed new theme, having problem to re-install the code of Yotpo, took 5 days to receive a reply from them with installation instruction, but I still having trouble placing the code to the right place so I message them again and since then never get a response from them. For free user they don't really care & unwilling to help.

Mycase
Yeni Zelanda
Uygulamayı kullanma süresi:3 yıldan fazla
17 Kasım 2023

Very bad! The website says you can edit simple things within your brand kit and it will display those changes across email and on-site widgets. Until you try and then they say you need to upgrade to the most expensive plan to make the changes because those aren't included despite what the clear verbiage says. They do not want to help you, just upsell you.

Brightest Home
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Yotpo yanıt 20 Aralık 2023

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

9 Eylül 2017

There is a 500 error and I can't install it

Vita Myr
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl