Değerlendirmeler (7.125)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
4 Aralık 2024

When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Lyricalhair
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
20 Ağustos 2024

Doner was really helpful towards me, my issue got fixed relatively fast

Femmefatalejourney
Finlandiya
Uygulamayı kullanma süresi:4 ay
Yotpo yanıt 20 Eylül 2024

Thank you for the feedback. We're happy to help!

12 Temmuz 2024

Ali Khan
Fitness Trainer

What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.

Soya Foods
Pakistan
Uygulamayı kullanma süresi:3 gün
29 Ağustos 2024

Doner is very detailed and helpful.

Think Academy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
Yotpo yanıt 20 Eylül 2024

Thank you for your review!

18 Ocak 2024

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Longsands Clothing Co
Birleşik Krallık
Uygulamayı kullanma süresi:5 yıldan fazla
15 Ocak 2024

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

Style It by Hanika
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
17 Ocak 2024 tarihinde düzenlendi

UPDATE: I have received personal 1 on 1 support from Estee with their Tier 2 support team who has looked into my issues and helped bring to a resolution. I apprecaite her thoroughness and responsiveness to help remedy this situation.

Extremely glitchy. Reviews appear on some pages and not on other pages when the exact same config is applied to each template (reviews widget). Other widgets like the SEO Page do not function correctly (mixed formats for dates, pulls in rejected reviews, preferences like avatar toggle do not carry over from other widgets and dont save, and support tells me "it's beta only" but nowhere does it say many of these (non-working)features are in Beta.

I paid for the full priced plan so I can get the 24/7 support, but that is non existent!

If all of my issues arent resolved soon, I will uninstall and cancel this mess.

Hearth Outpost
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
Yotpo yanıt 19 Ocak 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

21 Şubat 2024 tarihinde düzenlendi

** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place

contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!

Car Enhancements UK
Birleşik Krallık
Uygulamayı kullanma süresi:13 gün
Yotpo yanıt 24 Mayıs 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

23 Mayıs 2024

Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !

Le Parfum Citoyen
Fransa
Uygulamayı kullanma süresi:21 gün
20 Ağustos 2024

GREAT

Beauty collection
Fransa
Uygulamayı kullanma süresi:Yaklaşık 9 saat
Yotpo yanıt 20 Eylül 2024

Thank you for your review!