Recenze (164)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
30. květen 2024

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Yotpo odpověděl 18. červen 2024

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

15. duben 2024

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Bundles and Drops of Glam
Spojené státy
Doba používání aplikace: Více než rokem
4. březen 2024

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Aeva Beauty
Spojené státy
Doba používání aplikace: 5 měsíci
3. duben 2024

This app is awesome! it's really easy to use and it makes my business go 10X and also thankyu for thje great help and support Alex!

GIORGIONNO1967
Nizozemsko
Doba používání aplikace: 3 měsíci
6. březen 2024

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Number One Caviar
Spojené státy
Doba používání aplikace: Asi rokem
2. duben 2024

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Aglow
Nový Zéland
Doba používání aplikace: 7 dny
12. březen 2024

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Nutrimuscle
Francie
Doba používání aplikace: 7 měsíci
22. březen 2024

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

All Y’alls Foods
Spojené státy
Doba používání aplikace: 14 dny
8. březen 2024

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Herbaland USA
Kanada
Doba používání aplikace: Asi měsícem
3. duben 2024

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
Austrálie
Doba používání aplikace: Asi měsícem