Recensies (189)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
11 juli 2022

Support and the team are going above and beyond for our business by building out our custom subscription funnel!

Grill Your Ass Off
Verenigde Staten
24 dagen gebruiken de app
Yotpo heeft geantwoord 13 juli 2022

Thank you for you review. We are excited to help you grow your business!

20 november 2023

Love the Yotpo suite of products. We love everything about the functionalities.

MOTIV-8
Verenigde Staten
24 dagen gebruiken de app
4 augustus 2022

The setup was easy, but emails are not being sent out to customers. Support tried to help but ended on radio silence after a week of trying. Maybe specify this is a beta app.

Pod Accessories
Verenigde Staten
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 5 augustus 2022

Thank you so much for flagging this with us and we are so sorry that your experience has been less than optimal!

We are reaching out to you now to see how we can help rectify the issue and ensure you have a good experience with Yotpo Subscriptions.

28 november 2023

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Stone Stash Coffee
Verenigde Staten
22 dagen gebruiken de app
22 september 2023

Quick and thorough (with explanation)! Real human interaction.

AESTHETE
Verenigd Koninkrijk
22 dagen gebruiken de app
18 mei 2023

Excellent customer services from Roland on our customer portal widgets. He stepped in and help us get it updated quickly and timely.

curlylife
Verenigde Staten
21 dagen gebruiken de app
Yotpo heeft geantwoord 1 juni 2023

Thank you for sharing with us, we value your feedback!

2 augustus 2023

they have great support. we worked with Albert on the Yotpo Subscriptions Migrations Support team and he was amazing to collaborate with. very thorough, very quick to respond, and very helpful in getting all of our legacy subscribers from a previous platform migrated to Yotpo.

Entera Skincare
Verenigde Staten
19 dagen gebruiken de app
Yotpo heeft geantwoord 7 augustus 2023

Thanks for sharing your positive experience! We're glad you were happy with our service and the migration process.

6 januari 2023

Great customer service. Lot's of great features! Roland is super helpful and easy to communicate with. Easy Peasy

CASITA CANDLES
Verenigde Staten
19 dagen gebruiken de app
Yotpo heeft geantwoord 18 januari 2023

We appreciate your feedback, thank you!

22 maart 2023

Tech support is a challenge. Thus far, the four times I have contacted them, they have escalated the tickets, which means at least a 24-hour wait for someone to get back to you. In their support chat, they disable the ability to upload screenshots, so every time within the chat, you have to request the ability to upload a screenshot. This is unheard of. None of the other apps I use have this feature disabled for their support chat. I used to use their SMS product and dropped it (with credits paid for) as I couldn't get a call back from their salesperson to walk through the product's features.

This review shouldn't surprise the developer because I believe in giving notice - at least twice - before posting a negative review. But they didn't care. Overall, I do not recommend this app because while the app is promising, the critical part of it - the support behind it is lacking.

ArtByPino.com
Verenigde Staten
Meer dan een jaar gebruiken de app
Bewerkt 20 december 2022

The app is easy to navigate and both Roland and Happy were terrific to work with. I look forward to exploring it more and growing my business with it.

Ohhts! Overnight Oatmeal
Verenigde Staten
16 dagen gebruiken de app
Yotpo heeft geantwoord 18 januari 2023

Thanks for your feedback, we really appreciate it.