Yotpo Subscriptions

Radly was exceptional in helping us migrate 5 storefronts from our previous solution.

Irvin N. is very helpful customer service agent. He understood my questions and went above and beyond in helping me to get this app set up. I hope all of my future communications with Yotpo will be just as positive! Thanks, Irvin!

I am new to the app and am looking forward to using it and learning more.

James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support.

YOTPO have excellent support team, all polite, kind, professional and friendly.

I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step.

Thanks champs

After updating my theme my subscription stop working. Christopher was able to fix my problem.

Yotpo Subscriptions has been a great experience. The support team is extremely helpful and always willing to assist us in aligning subscription prices with sitewide sales. Irvin, in particular, has been exceptionally supportive. I've rated it 4 stars because I believe they are still ironing out a few bugs. Despite my repeated requests, some subscribers are still being charged shipping fees, which happens daily. Resolving this issue would significantly enhance our subscribers' experience.

I'd first like to mention I would give James 5 stars for his customer service. He has been excellent to work with. Super responsive, kind and helpful.

The app itself is missing features and capabilities that I would prefer.

1. You cannot install the subscription widget yourself, it's required that you have customer service do it for you. I prefer to install and customize widgets myself.

2. You cannot adjust the discounts for your product variants, you are only allowed to adjust the intervals.

In summary, I like the look and application of Yotpo, but I prefer the dynamics of Seal Subscriptions.

Irvin N was absolutely amazing at fixing my problem! He was able to manually add the code when my widgets would not populate on my store and saved my day! He quickly identified and fixed the problem while remaining professional and friendly! Now my customers can get their Beard Care Products on subscription!

Excellent customer service.

Great and easy to use app for managing subscriptions. Excellet Customer support.

In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!