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These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!
Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!
We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!
Thank you for writing a review — we value your feedback.
Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
So far I give this a 5 star because I just set up my first subscription so will see how it goes. However, it is so easy to set up and when I hit a snag Roland in the chat was super helpful. So far so good!
Très à l'écoute, disponible et réactif pour nous aider à configurer ! Je vous recommande à 100/100 cette application si vous souhaitez mettre en place des abonnements
Merci de nous avoir fait part de vos réflexions !
This is an amazing service and an amazing team to get it done!
We are getting ready to launch our program and we will definitely see traffic/revenue growth. I can't say enough about the team at Yotpo! Major shout out to Dana and Hannah!
Thank you so much for your warm words! We are thrilled to be a part of your journey and can't wait to see how we will move forward together!
Fab app, so easy to use! The live chat is fantastic and Thessanyl was fab at answering the questions i had and resolving any hiccups my end!
Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales
Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.
I had a problem when installing the app, and after getting a little frustrated decided to reach out to customer support. A man by the name of Jomar M looked after me in the nicest way in got it all solved for me in no time. Recommend both the app and their customer support. I strive to have a customer support team as good as Yotpo for my own brand :)
We appreciate your feedback, thank you!
The staff was very helpful and cared about making customers happy. The app works smoothly. As for now, it only offers frequency subscription discounts. I am hoping for the app to also offer volume subscription discounts soon. The Yotpo team promised this feature will be added soon
We are happy to hear you had a wonderful experience! We are taking your feedback to make sure we continue to deliver features that help you and your goals :)