Değerlendirmeler (165)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %90 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 1 yıldıza sahip
30 Kasım 2023

Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!

Baton
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
22 Kasım 2023

Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!

Capillus
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
1 Kasım 2023

I had an issue and couldn't figure out how to add Yotpo to my home page. I contacted them yesterday night, in an 1h the problem was fixed. They were really helpful and quick to reply, thanks again !!

Fuüd
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Yotpo yanıt 16 Kasım 2023

Thank you for your review! We are glad that the problem was resolved to your satisfaction.

16 Kasım 2023

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

120/Life
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
28 Kasım 2023

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Stone Stash Coffee
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:22 gün
18 Ağustos 2023

These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!

We Love Skin
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
Yotpo yanıt 4 Eylül 2023

Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!

20 Eylül 2023

Migration was great, very user-friendly for the customer and conversions are sharp as well.

Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer!

Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value.

Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!

OTR Meals
Kanada
Uygulamayı kullanma süresi:3 ay
Yotpo yanıt 16 Kasım 2023

Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!

16 Temmuz 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
Yotpo yanıt 18 Temmuz 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

18 Temmuz 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
Yeni Zelanda
Uygulamayı kullanma süresi:7 ay
Yotpo yanıt 7 Ağustos 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!

5 Kasım 2023

Very prompt customer services and onboarding - should you have any questions their team are there to assist. In particular, Roland M is great - knowledgeable and can work through any question you have - thanks Roland.

Happy Valley Honey
Yeni Zelanda
Uygulamayı kullanma süresi:3 ay
Yotpo yanıt 16 Kasım 2023

Thank you for your feedback! We are glad to hear that our Technical Support team assisted you quickly and accurately!